DURING THE VOYAGE
• On board the ship, the passengers can get more information about the voyage from the ship's staff. The information desk is open 24h.
• The personal assistant's cabin and the cabin of a disabled passenger are placed as close as possible, but remember to notify Tallink Silja of this when booking your trip.
• All Tallink Silja vessels have a backup wheelchair on board for emergencies only.
• If during the voyage, an assistive device is damaged or gets lots due to negligence or neglect on Tallink Silja's part, the staff will try to replace it temporarily with a suitable assistive device.
• The assistive device that has gotten lost or gotten damaged due to Tallink Silja's negligence or neglect will be compensated after the trip. The amount of compensation will correspond to the replacement value of the item or the amount of repairment costs.
• Tallink Silja aims to attend to the disabled passengers and passengers with reduced mobility so that they are able to move around in all areas of the ship without barriers. A disabled passenger/passenger with reduced mobility can get assistance moving to the toilet area during the voyage.
• Tallink Silja aims to take the special needs of disabled passengers and passengers with reduced mobility into consideration in order to ensure travel comfort and the best possible travel experience. Tallink Silja personnel are always happy to help the passengers but it is good to remember already when booking your trip and also on board that the assistance provided by the cruise line is so called general assistance. The cruise line does not offer personal assistance for example while dining, lifting, staying in contact, taking medication and going to the toilet during the voyage. Should you need such assistance, you are required to have your own assistant with you.
INFORMATION ABOUT THE HANDICAP SERVICES ON BOARD
More information about the cabins for disabled passengers and passengers with reduced mobility:
- Silja Serenade
- Silja Symphony
- Silja Europa
- Silja Galaxy
- Baltic Princess
- Star
- Superstar
- Baltic Queen
- Victoria
- Romantika
- Isabelle
Silja Serenade
There are 12 cabins for disabled passengers and passengers with reduced mobility.
- 6 x A-class
- 6 x Promenade-class
The cabins are spacious 14 m² cabins for max. 3 passengers and they are specially equipped with disabled passengers in mind. Price is according to the chosen cabin category (A or Promenade). The cabins are all located on deck 8, nearby elevators
Accessible toilets on board:
- 6th deck, bow
- 7th deck, bow and aft
- 12th deck, bow
Silja Symphony
There are 12 cabins for disabled passengers and passengers with reduced mobility.
- 6 x A-class
- 6 x Promenade-class
The cabins are spacious 14 m² cabins for max. 3 passengers and they are specially equipped with disabled passengers in mind. Price is according to the chosen cabin category (A or Promenade). The cabins are all located on deck 8, nearby elevators
Accessible toilets on board:
- 6th deck, bow
- 7th deck, bow and aft
- 12th deck, bow
Silja Europa
There are 6 cabins for disabled passengers and passengers with reduced mobility.
- 3 x A-class
- 3 x B-class
The cabins are spacious 13 m² cabins for max. 3 passengers and they are specially equipped with disabled passengers in mind. Price is according to the chosen cabin category (A or B). The cabins are all located on deck 5, near the entrance lobby.
Accessible toilets on board:
- 8th deck
- 12th deck
Silja Galaxy
There are 3 cabins for disabled passengers and passengers with reduced mobility:
- 3 x A-class
The cabins are spacious 13 m² cabins for max. 2 passengers and they are specially equipped with disabled passengers in mind. Price is according to the cabin category (A-class). The cabins are all located on deck 5, near the entrance lobby.
Accessible toilets on board: 7th deck
Baltic Princess
There are 3 cabins for disabled passengers and passengers with reduced mobility:
- 3 x A-class
The cabins are spacious 13 m² cabins for max. 2 passengers and they are specially equipped with disabled passengers in mind. Price is according to the cabin category (A-class). The cabins are all located on deck 5, near the entrance lobby.
Accessible toilets on board: 7th deck
Star
There is 1 cabin for disabled passengers and passengers with reduced mobility:
- 1 x A-class
The cabin is a 7,5 m² cabin for max. 2 passengers and it is specially equipped with disabled passengers in mind. Price is according to the cabin category (A-class). The cabin is located on deck 8, in the middle part of the ship.
Accessible toilets on board, 8th deck.
Superstar
There is 1 cabin for disabled passengers and passengers with reduced mobility:
- 1 x A-class
The cabin is a 10 m² cabin for max. 4 passengers and it is specially equipped with disabled passengers in mind. Price is according to the cabin category (A-class). The cabin is located on deck 6, aft.
Accessible toilets on board, deck 6, close to Information desk.
Baltic Queen
There are 2 cabins for disabled passengers and passengers with reduced mobility:
- 2 x A-class
The cabins are spacious 13 m² cabins for max. 2 passengers and they are specially equipped with disabled passengers in mind. Price is according to the cabin category (A-class). The cabins are located on deck 5.
Accessible toilets on board, deck 7 in the bow of the ship
Victoria
There are 3 cabins for disabled passengers and passengers with reduced mobility:
- 1 x A-class
- 2 x B-class
The cabins are for max. 2 passengers and they are specially equipped with disabled passengers in mind. Price is according to the chosen cabin category (A or B). The cabins are all located on deck 5, near the entrance lobby.
Accessible toilets on board, deck 7, close to Buffet restaurant.
Romantika
There are 2 cabins for disabled passengers and passengers with reduced mobility:
- 2 x A-class
The cabins are for max. 2 passengers and they are specially equipped with disabled passengers in mind. Price is according to the cabin category (A-class). The cabins are located on deck 5, near the entrance lobby.
Accessible toilets on board, deck 7 close to Buffet restaurant.
Isabelle
There are 4 cabins for disabled passengers and passengers with reduced mobility:
- 2 x A-class
- 2 x B-class
The cabins are for max. 3 passengers and they are specially equipped with disabled passengers in mind. Price is according to the cabin category (A or B).
Accessible toilets on board, deck 7 and 8.